Release Notes

This page documents production updates to Orbitera. We recommend that Orbitera partners periodically check this list for any new announcements.

Changes generally become available in your account during the week of the announcement date, although we reserve the right to publish them at our own discretion and timing.

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Week of August 19th, 2019


  • The Activity Log Report now includes information about cloud account level activity, identifies the source of the activity (UI, API, or internal processes), and distinguishes between administrative and real user activity.

Week of August 5th, 2019


  • Email notifications when users sign in to the admin portal – Lets you recieve email notifications for all sign-ins to the administrator's portal. Please contact the support team to enable this feature for your account.

Week of July 29th, 2019


  • Fixed a regression with the SaaS Billing Customers Report that missed some data when the requested date range began mid-month.
  • Corrected a regression that created rounding discrepancies in the invoice calculations.

Week of July 22nd, 2019


  • Preview the Activity Log Report – Details how your account's data is being accessed by users and customers. Available for preview at Reports > Customer > Activity Log Report.

  • Able to export GCP billing report to CSV when Usage Quantity column is selected, but Usage Type is not.
  • The dashboard correctly displays cumulative values when there are multiple data series present, such as Azure and AWS.

Week of July 15th, 2019


  • Correctly identify AWS Reserved Instances (RIs) that use Microsoft SQL Server in multiple availability zones (Multi-AZ) to properly match RI usage in reports.

Week of July 8th, 2019


  • Email templates now use the default values for the From email, From contact name, Reply to email, and Reply to contact name fields when they are empty. You can change the default values in Settings > Email templates.

Week of July 1st, 2019


  • The Customer Subscription Report now shows One Time Fee and Recurring Price instead of only Amount.
  • Added marketplace support for the Sri Lankan rupee and Indonesian rupiah currencies.

Week of June 24th, 2019


  • Updates when viewing a customer's cloud accounts:
    • Large result sets are now paged. Previously, results were limited to 100 items, even if the customer had more than 100 cloud accounts.
    • You're able to search for cloud providers and account numbers. Both are returned in the result set.
  • Increased the number of characters allowed in product features Display Name from 64 to 128.

  • When viewing the option to Manage Report Grouping for a report, removing all selections no longer causes an error.

Week of June 17th, 2019


  • The "AWS Regional RI Optimization Report" includes all available operating systems – This report now suggests that you purchase reserved instances (RI) for all operating systems supported in AWS RIs. Previously, the report only suggested RIs using Linux/UNIX. For example, if your customer consistently uses more Windows resources than you have RIs, the new report will suggest you buy more Windows RIs to reduce costs.

Week of June 10th, 2019


  • Dates displayed in the dashboard title consistently match the dates of the cards.

Week of June 3rd, 2019


  • Include most recent tags for reports and dashboard – The available tags listed in the Manage Tag Columns dialog are now being updated to include the most recent tags.

Week of May 27th, 2019


  • Added new variables for “Purchase” email template: SubscriptionName, ProductName, SKUName, PlanName.

  • Enabled image preview for products in the catalog carousel.

  • Improved reliability of the cached data in reports and dashboards – The check for cache freshness, particularly for downstream resellers, consistently recognizes when cached data is out of date in reports and dashboards.
  • Ensure that new subscription transactions are shown consistently on the Marketplace Transaction Report.
  • Updated the queries for Commission Sales Report to handle large datasets. Previously, they were timing out.
  • Update the SaaS Billing Report to include previously missed data.
  • In Internet Explorer 11, retain the formatting of the "Primary Contact" section in Catalog > Settings.

Week of May 20th, 2019


  • Enabled generating invoices from reports when "Two Months Ago" date range is selected.

Week of May 13th, 2019


  • Added "Hours Used" column to the Softlayer billing report.

  • Added links to the Cloud and SaaS price books to the Billing tab – The links to these pages will eventually be removed from the Products tab.

  • Filtered reports consistently display which values are selected – When being refreshed, some reports would stop showing which filters were selected. The checkboxes next to the filter options would be empty, even though the report data was filtered properly based on the user's selections.
  • Consistently populate the Reserved Instance (RI) Allocation Report's "Customer Usage (Raw)" column – Some missing raw usage values were restored. Two new columns were added, "Instance Size" and "Normalization Factor," to better explain the relationship of "Customer Usage (Raw)" with "Customer Usage (Normalized)."

Week of May 6th, 2019


  • AWS Reserved Instance Allocation Report launched globally to admin portal – This report shows how much of the partner's AWS reserved instances have been used, to which cloud accounts they were applied, and how the usage type was transformed. The remaining unused portion of purchased usage is indicated in the report total.
  • Extended the Marketplace Transaction Report – Additional columns have been added to the report: Transaction Description, Payment Type, and Subscription Status.
  • Partners can subscribe to Cloud Pub/Sub notifications for when new customers sign up, new products are added, or existing products are updated.

  • New location for Test Drives: Products > Test Drive – Test drives are now provisioned and configured in a dedicated section, rather than during general provisioning.
  • Updated product menus to reflect Provisioning and Test Drive reorganization – Product Provisioning and Test Drive now reside in dedicated sections on the Products page. Previously, Product Provisioning was called Deployments and was under Products > Miscellaneous. Test Drives were configured in Products > Miscellaneous > Deployments.

  • Refined calculations for the Marketplace Transaction Report – The Amount field now accurately matches the values from the billing invoices.

Week of April 29th, 2019


  • Improved support for AWS reserved instances – Orbitera now draws AWS Reserved Instance (RI) information from the Cost and Usage Report, when available, and uses an improved algorithm for RI allocation.

  • Improved reliability for changes in large reports – When new report data is requested, the existing data is cleared from the user interface in preparation for loading the results.
  • Clarified Azure product names on dashboard cards – Azure product names are now displayed on dashboard cards with a concatenation of meter category and subcategory, instead of using meter name.

Week of April 22nd, 2019


  • Added "Cloud Accounts" report – This report lists the cloud accounts for a customer, where they can select column configurations and filters, and export the results to CSV format. The report is in Reports > Customers.
  • AWS Billing Customers Report in the admin portal now has Usage Quantity selected by default.

Week of April 15th, 2019


  • Download detailed CSV files for reseller invoices – When viewing a reseller's invoice, you can download a CSV file with detailed billing entries for each cloud account on the invoice.
  • Added "Two months ago" to list of date ranges – Reports, Dashboard, and Invoices now have "Two months ago" as an available date range. It has been added to caching for the Reports and Dashboard data.

  • Reports that include the Usage Quantity column now render faster in the UI.

Week of April 1st, 2019


  • Refreshed user interface (UI) for reports list page – The reports are now organized in tabs per report category: Billing, Customer, and Partner. In addition, each report type is collapsible, allowing you to hide or show the list of saved reports.
  • Link to the Legacy Reports list is now located on the main Reports page instead of within each individual report.

Week of March 18th, 2019


  • Partners no longer need to assign reports manually – Reports in the customer portal are assigned automatically based on the customer's enabled providers. Enabled reports was removed from Customers > Customer options.

  • Billing reports are now populating cloud account custom field columns that are added by downstream resellers.

Week of March 11th, 2019


  • Support for storing detailed billing reports (DBR) in Google Cloud Storage (GCS) – Administrators can choose a Google Cloud Storage (GCS) bucket as the upload destination for detailed billing reports (DBR). Alternatively, administrators can still choose Amazon S3.
  • Add rounding adjustments to invoices – Partners can now enable a rounding adjustment as a separate line item in customer/reseller invoices. When enabled, this creates an additional line item that shows the difference between the invoice line item total and the report results. This setting is located in Settings > Billing > Invoice options.

  • Reduced impact of rounding adjustments when calculating invoices – Rounding is now performed later in the invoice calculation to reduce its impact on the invoice values.

Week of March 4th, 2019


  • SoftLayer Billing Report now shows customer name for resellers – When the "Customer Company" column is included in the SoftLayer Billing Report, it is populated for both the resellers' customers and the account's direct customers.
  • Embedded test drives now use a marketplace link in sign up email – Previously, partners with embedded test drives that send customer sign up emails needed to add a URL placeholder to appear as a link in the email. With this change, the URL placeholder is no longer needed and the link in the sign up email directs to the partner's marketplace.

  • GCP pricebooks can be assigned to customers.
  • AWS Reserved Instance types for Linux with SQL Server Web and Enterprise are now supported.

Week of February 25th, 2019


  • Refreshed user interface (UI) for pricebooks – Improved the UI appearance and usability for showing and editing pricebooks. Also, it's easier to make changes spanning across sections of the pricebooks.

  • Use the GCP resource group as the account number in V2 Dashboard cards.

Week of February 11th, 2019


  • Optional to show payment method on invoices – You can choose whether the payment method is displayed on invoices (Settings > Billing [side menu] > Invoice options).

  • Deprecated V1 reports removed from admin portal – All reports migrated to V2 have been removed from the V1 reports list in the admin portal. The V1 reports section has been renamed to Legacy Reports, and may be empty for some partners.

  • Changing the date range in the Dashboard now reflects correctly in the page title.

Week of February 4th, 2019


  • Improved invoice search by date – The date selector to search for invoices has been improved, and now supports more flexible date ranges.

  • Legacy billing reports have been removed – The legacy billing reports that have been replaced by V2 reports have been removed. V2 reports provide more functionality and updated data calculations.
  • Legacy dashboard is being deprecated – Some features of the legacy dashboard have been removed to prepare for deprecation. The removed features are all supported by the V2 dashboard. If you have email subscriptions to the legacy dashboard, they will continue to operate.

Week of January 28th, 2019


  • Customer fields in the AWS billing report now include reseller values – When the AWS billing report has data for both customers and resellers, adding a column based on a customer custom field will be applied to the resellers, as well.

Week of January 21st, 2019


  • View invoices for all customers – Added All Customers as the first element in the customer invoices landing page, allowing you to easily view invoices for all customers, instead of one by one.

Week of January 14th, 2019


  • Non-draft invoices can now be deleted.
  • When viewing an invoice, Download PDF uses the selected currency – When the currency is changed in the invoice, the PDF that is produced by Download PDF will be in that currency.
  • Columns added to AWS billing data – The AWS detailed billing report (DBR) produced by Orbitera billing from an AWS cost and usage report (CUR) now includes Rate ID and Subscription ID.

Week of January 7th, 2019


  • New dashboard cards for tags and custom fields – New dashboard cards have been added to allow visualization of daily data by tag, customer field, or cloud account field. Now, when you select Add KPI Card and then Daily Cost, you can select the new dimensions of Tag (per provider), Customer Field, or Cloud Account Field. The top 10 values for the selected key will be displayed in the new card.

  • Improved performance for the Azure Billing Report – The Azure Billing Report will now load faster when selecting a date range on month boundaries, even if the report isn't in the cache.
  • Improved style of catalog tiles – The style of catalog card tiles were updated to reduce whitespace and make text more readable.

Week of December 24, 2018


  • Fix login for launching test drives.

Week of December 17, 2018


  • New Marketplace Transaction Report – This report provides an extensive set of features describing marketplace transactions, including information about the customers, subscriptions, products, and plans.
  • New workflow for managing dashboard cards – In the Orbitera dashboard, when you click Add KPI Card, you can use a new Setup panel to configure the KPI features.

  • Detailed error messages for APIs – The following APIs now return more detailed error messages if the request has errors:
    • /reports/billing/aws
    • /reports/billing/azure
    • /reports/billing/gcp
    • /reports/billing/saas
    • /reports/billing/softlayer
  • Added reCaptcha to customer portal login and legacy sign up forms – reCaptcha was added to mitigate spam attacks against the customer portal login and legacy (V1) sign up forms.

Week of December 10, 2018


  • Detailed customer billing data available in CSV format – You can now download detailed customer billing data in the CSV format from the Customer Invoices page in the admin portal and the Invoices page in the customer portal.
  • Use an AWS account to create billing import jobs for non-AWS sources – You can now use an AWS-specific account (excluding payer accounts) to create billing import jobs for non-AWS sources.

Week of November 8, 2018


  • New key performance indicators (KPIs) added to the dashboards – You can now use your Orbitera dashboard to track the following new KPIs.
    New KPIs in admin portal New KPIs in customer portal
    Top customer cost by customer, cloud account, and product Top spend by cloud account and product
    Top seller cost by customer, cloud account, and product Not applicable

Week of October 18, 2018


  • Expanded grouping options for querying the Billing API – The Billing API feature for grouping by tags, customer fields, and cloud account fields has been extended to support Azure, GCP, and SaaS, in addition to the existing support for AWS.

Week of October 11, 2018


  • Improved customer portal sign-up experience – The customer portal > Sign Up experience is updated with clearer instructions and a streamlined workflow.
  • OAuth authentication on API callbacks – When you use callbacks, authentication and access control is now provided by OAuth.
  • Custom charges and discounts – You can use custom charges and discounts to manage and bill across multiple types of customers and resellers as required for your business.

Week of October 4, 2018


  • Apply marketplace credits to invoices – By default, invoices don't include marketplace credits. Now, when you generate an invoice, you can apply any marketplace credits. See Generate invoices.

Week of September 27, 2018


Week of September 20, 2018


  • Partner EULA Report – The admin portal now includes an end-user license agreement report for partners.

  • Simplified test drive signup – Test drive signup and new subscription signup are now combined into one process. There is now one option to determine if customers should be automatically approved during sign up.

    Automatic approvals

    In the admin portal, in Settings > Customer portal > Customer signup > Automatically approve, the following options are removed:
    • New customers to initiate Test Drives
    • New customers to initiate subscriptions
    The following option is added:
    • New customer sign ups

    Email templates

    In Settings > Email templates, the following templates are removed:
    • Test Drive signup
    • Test Drive signup - Auto approved
    All signups will now use the following templates:
    • Customer signup
    • Customer signup - Auto approved

    Backward compatibility for partner accounts

    • In accounts with test drives, automatic approval is now based on the value of the old New customers to initiate Test Drives option.
    • In accounts without test drives, automatic approval is now based on the value of the old New customers to initiate subscriptions option.

Week of September 13, 2018


  • New customization features in white-label marketplaces – You can now customize the catalog background color, the product tile background color, and the fonts of various text elements in Catalog look and feel settings.
  • Collapsible navigation bar – The customer portal top navigation bar collapses buttons to an expandable menu if the screen is not large enough to fit them.

  • In Azure price books, some prices were displayed incorrectly. This issue affected the UI only. The actual billing was correct. The UI issue has been fixed.
  • Some email messages were incorrectly generated with "Powered by Orbitera" in the email footer. This issue has been fixed.
  • When you configured AWS detailed billing reports to export the customer cost (at Settings > Billing > Detailed Billing Exports), the billing job produced the usage detailed billing report, but not the marketplace detailed billing report. This issue has been fixed.
  • Previously, there was an assumption that all products in a catalog would include a product image. This meant that for products without images, a broken image would appear on the product page. This issue has been fixed.

Week of September 6, 2018


  • Friendly names for Azure cloud accounts – A friendly name is a meaningful, human-readable label for an account. For Azure, the friendly name is the subscription identifier. When an imported Azure account has a friendly name, this name now appears in Orbitera dashboards and billing reports. Otherwise, the subscription ID appears. You can manually add or modify a friendly name in Settings > Billing > Cloud Accounts.

  • Some AWS billing import jobs weren't running as scheduled. The error message in the logs for the billing import job was: "Internal error." This issue has been fixed.
  • Some email messages were incorrectly generated with "Orbitera" in the From field. This issue has been fixed.

Week of August 30, 2018


  • When running a Test Drive, the KeyName field in the Test Drive Parameters dialog was shown as Undefined. This was a display issue only and had no operational impact. This issue has been fixed.

Week of August 23, 2018


  • New key performance indicators (KPIs) added to the dashboards – You can now use your Orbitera dashboard to track the following new KPIs.
    New KPIs in admin portal New KPIs in customer portal
    Top 5 spend by product Top 5 spend by product
    Top 5 spend by account number Top 5 spend by account number
    Top 5 spend by customer Not applicable
  • In the customer portal, the Change password option is added to the account pulldown menu in the top-right of the screen.

  • Previously, in some report types, the Export CSV feature returned a 500 Internal Server Error. This issue has been fixed.
  • Previously, when clicking outside of a subtask window, the subtask window unexpectedly closed. This issue has been fixed.

Week of August 16, 2018


  • Mobile-friendly catalogs – In customer catalogs, the banner and menus are now easier to use on smaller screens.

  • Previously, the Export CSV feature wasn't working in the Customers module. The error message was: "Sorry, something isn't working, please reload the page." This issue is fixed.

Week of August 9, 2018


  • In customer reports the number of available columns is expanded.
  • You can now customize the fixed menu bar colors in Catalog look and feel settings.

  • Price books are now applied to all GCP credits. GCP credits can be on the billing account or the project. Previously, Orbitera applied the price book only on sustained usage discounts. With this fix, price books are applied on all credits.

Week of August 2, 2018



  • In the customer portal, reports now use a responsive design. Previously, resizing the page smaller caused extra scrollbars to appear.

Week of July 26, 2018


  • The customer portal now contains detailed invoices. Previously, customer invoices showed the invoice number, date, total invoice amount, billing period, and payment status. The new detailed invoices also include line items for individual services, subtotals, and the associated tax for each service.

  • When the {CustomerName} placeholder was used in email templates, the placeholder was populated incorrectly, causing the customer name to be incorrect. This issue has been fixed.

Week of July 5, 2018


  • When you define the cloud account settings for a partner program, you can associate a custom price book for a given reseller. Go to Partners, select a reseller, and click Edit. Under "Cloud Account Settings," click Add or Edit, and set the price book.
  • When you configure a white-label marketplace and set the customer portal options, you can now enable the following settings: Catalog, Invoices, Settings, and Subscriptions. This allows you to further customize the look and feel of your catalogs.

  • After a user email address is validated, the user is redirected to the catalog view (/v2c/catalog). For Test Drives, if the user account can be automatically activated, the user is redirected to the Test Drive so they can launch it. Otherwise, the user is redirected to the catalog view. Previously, the user was redirected to an obsolete page. This issue is fixed.
  • When you start to edit customer information and then click Cancel to discard the changes, the changes are deleted as expected. Previously, the changes were retained. This issue is fixed.
  • The DynamoDB reserved capacity cost is now passed on to customers instead of applying the master price book. Previously, the DynamoDB reserved capacity cost was ignored. This issue is fixed.

Week of June 22, 2018


  • In reports, you can now expand and collapse all subgroups.
  • To improve navigation usability in the admin portal, pages now open in the Customers module, instead of jumping to the Settings module. These pages include Customers > Customer fields > Manage Customer Fields and Customers > Taxes > Manage Taxes.

  • From the customer portal, after signing up for an account, customers see a message about the account approval process. Customers are then redirected to the main catalog for the white-label marketplace. Previously, customers were incorrectly redirected to the sign-up page.
  • When exporting reports to CSV, the cache is now used. Previously, the cache was not used.
  • A warning message now appears when disabling a provider. This message states that the action restricts access to all resources associated with the provider. For example, you will no longer be able to view associated partners, imports, or reports. Previously, there was no warning message for this action.

Week of June 15, 2018


  • In the admin portal, Azure tags are now supported as Orbitera tags in the Azure Customer Billing Report.
  • In the admin portal, GCP labels are now supported as Orbitera tags in the GCP Customer Billing Report.
  • For AWS, Azure, and GCP billing reports, tags are now supported in the customer portal.

  • Clarified error message when credentials are missing during a GSuite import job.
  • Missing email templates have been restored.
  • Missing data for unassigned cloud accounts has been restored.

Week of June 8, 2018


  • Appearance and rendering speed of report data is improved.

  • Custom fields are no longer ignored when added to report columns. Previously, a caching issue was causing custom fields to be ignored in some cases.
  • Newly added customers were not immediately appearing in billing reports. This issue is resolved.
  • In the Customer module, some French translations were incorrect. This issue is resolved.
  • The logs UI is no longer giving a false "page token invalid" error.

Week of June 1, 2018


  • Azure, GCP, SaaS, and SoftLayer customer billing reports now support custom fields.

  • The "AWS Billing Customers Report with tag support (beta)" has been deprecated. This beta report provided a subset of the functionality provided by the "AWS Customer Billing Report," and is therefore obsolete.

  • In AWS billing reports, you can now group data by money columns, such as Customer Rate. Previously, such columns appeared as "[object Object]."

Week of May 25, 2018


  • In reports, columns now roll up for row groupings if the values are the same. This is a usability improvement that allows you to see more data with fewer clicks.

    For example, you can see which price book is used without having to expand all rows. Note that if a customer has multiple cloud accounts with different price books, expanding the customer displays the various price books.

  • AWS customer billing reports now support custom fields.

  • In AWS price books, the Orbitera UI now includes SKU IDs.

    To view:

    Go to Cloud Price Books

    1. Select an AWS price book.
    2. Navigate to the SKU level.

Week of May 18, 2018


  • We have introduced new changes to our privacy policy and terms of service. We have also made many privacy-related improvements to comply with European Union GDPR guidelines. When we update the privacy policy, we will pop up a new dialog with links to our updated terms of service and privacy policy. After reading the links, you can click I Agree to proceed.

  • In detailed billing reports, the payer account information now appears. Previously, the payer account information was omitted from detailed billing reports. [Ticket 2942]
  • In invoices, uplifts and discounts are no longer doubly applied.
  • Price books are now applied to sustained-use discounts. Previously, SKU prices for customers were calculated without applying the sustained-usage discount, which meant that the calculated discount was greater than it should have been. Now the correct billing amount and discount are calculated after applying the sustained-usage discount. [Ticket 2967]

Week of May 11, 2018


  • The billing API is updated to use the V2 billing reports – This means that perfomance is improved due to report caching.
  • You can now change report filters while report data is loading.

  • In billing reports that include the "Usage Quantity" column, the usage quantity appears at the same level as the usage type.

    Previously, to see the usage quantity, you had to open every level of the hierarchy.

    To see the new behavior:

    1. Add the "Usage Quantity" column.
    2. Manage the report grouping so that "Usage Type" is at the top of the "Group By" list.
    3. Update the report.

Week of May 4, 2018


  • API update: signupPage parameter – You can now choose the customer signup module for invitation links.

    The new parameter allows you to redirect users to the correct signup page type.

    Previously, all invitation links pointed to the AWS Test Drives page, c2m/customer/signup.

    Affected API call:

    POST https://orbitera.com/c2m/api/v1/customers/ID/invite

    Input parameter sent through the request body:

    
          {
             "signupPage": "trials"
          }
          

    Possible values:

    • "customer" – The default value, generates a link to c2m/customer/signup for AWS Test Drives
    • "trials" – Generates a link to c2m/trials/signup for GCP trials

    Example cURL call:

    curl -d '{"signupPage":"trials"}' -H "Content-Type: application/json" -X POST https://orbitera.com/c2m/api/v1/customers/1234/invite

    Try it at apidocs.orbitera.com.

  • Custom fields in invoices – You can now include custom fields in customer invoices.

    When you assign an invoice to a customer, any custom fields created for the customer are added to the invoice.

    Learn how to generate Orbitera invoices.

    Learn what custom fields are and how to configure them.


  • Reports for AWS reserved instances (RI) optimization now contain the correct values. [Ticket 2936]
  • AWS billing report now contains the full breakdown by usage type for a given customer. [Ticket 2940]

Week of April 20, 2018


  • Updated Customer Dashboard – New customizable interface allows users to curate the content and layout of data. Multiple underlying improvements to the dashboard functionality are reflected in the partner portal and the customer portal.

  • AWS Linking Requests on SES EMEA can now be approved. [Ticket 2175]
  • Email messages containing the "root email address" are now being received. These email messages are used for linking AWS accounts. [Ticket 2179]
  • Azure Subscription "linking" requests can now be declined and deleted. [Ticket 2182]
  • The Purchase page is no longer producing a 404 Not Found error. [Ticket 4447]