Release Notes

This page documents production updates to Orbitera. We recommend that Orbitera partners periodically check this list for any new announcements.

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Week of November 8, 2018

  • New key performance indicators (KPIs) added to the dashboards – You can now use your Orbitera dashboard to track the following new KPIs.
    New KPIs in admin portal New KPIs in customer portal
    Top customer cost by customer, cloud account, and product Top spend by cloud account and product
    Top seller cost by customer, cloud account, and product Not applicable

Week of October 18, 2018

  • Expanded grouping options for querying the Billing API – The Billing API feature for grouping by tags, customer fields, and cloud account fields has been extended to support Azure, GCP, and SaaS, in addition to the existing support for AWS.

Week of October 11, 2018

  • Improved customer portal sign-up experience – The customer portal > Sign Up experience is updated with clearer instructions and a streamlined workflow.

  • OAuth authentication on API callbacks – When you use callbacks, authentication and access control is now provided by OAuth.

  • Custom charges and discounts – You can use custom charges and discounts to manage and bill across multiple types of customers and resellers as required for your business.

Week of October 4, 2018

  • Apply marketplace credits to invoices – By default, invoices don't include marketplace credits. Now, when you generate an invoice, you can apply any marketplace credits. See Generate invoices.

Week of September 27, 2018

Week of September 20, 2018

  • Simplified test drive signup – Test drive signup and new subscription signup are now combined into one process. There is now one option to determine if customers should be automatically approved during sign up.

    Automatic approvals

    In the admin portal, in Settings > Customer portal > Customer signup > Automatically approve, the following options are removed:
    • New customers to initiate Test Drives
    • New customers to initiate subscriptions
    The following option is added:
    • New customer sign ups

    Email templates

    In Settings > Email templates, the following templates are removed:
    • Test Drive signup
    • Test Drive signup - Auto approved
    All signups will now use the following templates:
    • Customer signup
    • Customer signup - Auto approved

    Backward compatibility for partner accounts

    • In accounts with test drives, automatic approval is now based on the value of the old New customers to initiate Test Drives option.
    • In accounts without test drives, automatic approval is now based on the value of the old New customers to initiate subscriptions option.

  • Partner EULA Report – The admin portal now includes an end-user license agreement report for partners.

Week of September 13, 2018

  • New customization features in white-label marketplaces – You can now customize the catalog background color, the product tile background color, and the fonts of various text elements in Catalog look and feel settings.
  • Collapsible navigation bar – The customer portal top navigation bar collapses buttons to an expandable menu if the screen is not large enough to fit them.

  • In Azure price books, some prices were displayed incorrectly. This issue affected the UI only. The actual billing was correct. The UI issue has been fixed.
  • Some email messages were incorrectly generated with "Powered by Orbitera" in the email footer. This issue has been fixed.
  • When you configured AWS detailed billing reports to export the customer cost (at Settings > Billing > Detailed Billing Exports), the billing job produced the usage detailed billing report, but not the marketplace detailed billing report. This issue has been fixed.
  • Previously, there was an assumption that all products in a catalog would include a product image. This meant that for products without images, a broken image would appear on the product page. This issue has been fixed.

Week of September 6, 2018

  • Friendly names for Azure cloud accounts – A friendly name is a meaningful, human-readable label for an account. For Azure, the friendly name is the subscription identifier. When an imported Azure account has a friendly name, this name now appears in Orbitera dashboards and billing reports. Otherwise, the subscription ID appears. You can manually add or modify a friendly name in Settings > Billing > Cloud Accounts.

  • Some AWS billing import jobs weren't running as scheduled. The error message in the logs for the billing import job was: "Internal error." This issue has been fixed.
  • Some email messages were incorrectly generated with "Orbitera" in the From field. This issue has been fixed.

Week of August 30, 2018

  • When running a Test Drive, the KeyName field in the Test Drive Parameters dialog was shown as Undefined. This was a display issue only and had no operational impact. This issue has been fixed.

Week of August 23, 2018

  • New key performance indicators (KPIs) added to the dashboards – You can now use your Orbitera dashboard to track the following new KPIs.
    New KPIs in admin portal New KPIs in customer portal
    Top 5 spend by product Top 5 spend by product
    Top 5 spend by account number Top 5 spend by account number
    Top 5 spend by customer Not applicable
  • In the customer portal, the Change password option is added to the account pulldown menu in the top-right of the screen.

  • Previously, in some report types, the Export CSV feature returned a 500 Internal Server Error. This issue has been fixed.
  • Previously, when clicking outside of a subtask window, the subtask window unexpectedly closed. This issue has been fixed.

Week of August 16, 2018

  • Mobile-friendly catalogs – In customer catalogs, the banner and menus are now easier to use on smaller screens.

  • Previously, the Export CSV feature wasn't working in the Customers module. The error message was: "Sorry, something isn't working, please reload the page." This issue is fixed.

Week of August 9, 2018

  • In customer reports the number of available columns is expanded.
  • You can now customize the fixed menu bar colors in Catalog look and feel settings.

  • Price books are now applied to all GCP credits. GCP credits can be on the billing account or the project. Previously, Orbitera applied the price book only on sustained usage discounts. With this fix, price books are applied on all credits.

Week of August 2, 2018

  • In the customer portal, reports now use a responsive design. Previously, resizing the page smaller caused extra scrollbars to appear.

Week of July 26, 2018

  • The customer portal now contains detailed invoices. Previously, customer invoices showed the invoice number, date, total invoice amount, billing period, and payment status. The new detailed invoices also include line items for individual services, subtotals, and the associated tax for each service.

  • When the {CustomerName} placeholder was used in email templates, the placeholder was populated incorrectly, causing the customer name to be incorrect. This issue has been fixed.

Week of July 5, 2018

  • When you define the cloud account settings for a partner program, you can associate a custom price book for a given reseller. Go to Partners, select a reseller, and click Edit. Under "Cloud Account Settings," click Add or Edit, and set the price book.
  • When you configure a white-label marketplace and set the customer portal options, you can now enable the following settings: Catalog, Invoices, Settings, and Subscriptions. This allows you to further customize the look and feel of your catalogs.

  • After a user email address is validated, the user is redirected to the catalog view (/v2c/catalog). For Test Drives, if the user account can be automatically activated, the user is redirected to the Test Drive so they can launch it. Otherwise, the user is redirected to the catalog view. Previously, the user was redirected to an obsolete page. This issue is fixed.
  • When you start to edit customer information and then click Cancel to discard the changes, the changes are deleted as expected. Previously, the changes were retained. This issue is fixed.
  • The DynamoDB reserved capacity cost is now passed on to customers instead of applying the master price book. Previously, the DynamoDB reserved capacity cost was ignored. This issue is fixed.

Week of June 22, 2018

  • In reports, you can now expand and collapse all subgroups.
  • To improve navigation usability in the admin portal, pages now open in the Customers module, instead of jumping to the Settings module. These pages include Customers > Customer fields > Manage Customer Fields and Customers > Taxes > Manage Taxes.

  • From the customer portal, after signing up for an account, customers see a message about the account approval process. Customers are then redirected to the main catalog for the white-label marketplace. Previously, customers were incorrectly redirected to the sign-up page.
  • When exporting reports to CSV, the cache is now used. Previously, the cache was not used.
  • A warning message now appears when disabling a provider. This message states that the action restricts access to all resources associated with the provider. For example, you will no longer be able to view associated partners, imports, or reports. Previously, there was no warning message for this action.

Week of June 15, 2018

  • In the admin portal, Azure tags are now supported as Orbitera tags in the Azure Customer Billing Report.
  • In the admin portal, GCP labels are now supported as Orbitera tags in the GCP Customer Billing Report.
  • For AWS, Azure, and GCP billing reports, tags are now supported in the customer portal.

  • Clarified error message when credentials are missing during a GSuite import job.
  • Missing email templates have been restored.
  • Missing data for unassigned cloud accounts has been restored.

Week of June 8, 2018

  • Appearance and rendering speed of report data is improved.

  • Custom fields are no longer ignored when added to report columns. Previously, a caching issue was causing custom fields to be ignored in some cases.
  • Newly added customers were not immediately appearing in billing reports. This issue is resolved.
  • In the Customer module, some French translations were incorrect. This issue is resolved.
  • The logs UI is no longer giving a false "page token invalid" error.

Week of June 1, 2018

  • The "AWS Billing Customers Report with tag support (beta)" has been deprecated. This beta report provided a subset of the functionality provided by the "AWS Customer Billing Report," and is therefore obsolete.

  • Azure, GCP, SaaS, and Softlayer customer billing reports now support custom fields.

  • In AWS billing reports, you can now group data by money columns, such as Customer Rate. Previously, such columns appeared as "[object Object]."

Week of May 25, 2018

  • In reports, columns now roll up for row groupings if the values are the same. This is a usability improvement that allows you to see more data with fewer clicks.

    For example, you can see which price book is used without having to expand all rows. Note that if a customer has multiple cloud accounts with different price books, expanding the customer displays the various price books.

  • AWS customer billing reports now support custom fields.

  • In AWS price books, the Orbitera UI now includes SKU IDs.

    To view:

    Go to Cloud Price Books

    1. Select an AWS price book.
    2. Navigate to the SKU level.

Week of May 18, 2018

  • We have introduced new changes to our privacy policy and terms of service. We have also made many privacy-related improvements to comply with European Union GDPR guidelines. When we update the privacy policy, we will pop up a new dialog with links to our updated terms of service and privacy policy. After reading the links, you can click I Agree to proceed.

  • In detailed billing reports, the payer account information now appears. Previously, the payer account information was omitted from detailed billing reports. [Ticket 2942]
  • In invoices, uplifts and discounts are no longer doubly applied.
  • Price books are now applied to sustained-use discounts. Previously, SKU prices for customers were calculated without applying the sustained-usage discount, which meant that the calculated discount was greater than it should have been. Now the correct billing amount and discount are calculated after applying the sustained-usage discount. [Ticket 2967]

Week of May 11, 2018

  • In billing reports that include the "Usage Quantity" column, the usage quantity appears at the same level as the usage type.

    Previously, to see the usage quantity, you had to open every level of the hierarchy.

    To see the new behavior:

    1. Add the "Usage Quantity" column.
    2. Manage the report grouping so that "Usage Type" is at the top of the "Group By" list.
    3. Update the report.

  • The billing API is updated to use the V2 billing reports.

    This means that perfomance is improved due to report caching.

  • You can now change report filters while report data is loading.

Week of May 4, 2018

  • API update: signupPage parameter – You can now choose the customer signup module for invitation links.

    The new parameter allows you to redirect users to the correct signup page type.

    Previously, all invitation links pointed to the AWS Test Drives page, c2m/customer/signup.

    Affected API call:


    Input parameter sent through the request body:

             "signupPage": "trials"

    Possible values:

    • "customer" – The default value, generates a link to c2m/customer/signup for AWS Test Drives
    • "trials" – Generates a link to c2m/trials/signup for GCP trials

    Example cURL call:

    curl -d '{"signupPage":"trials"}' -H "Content-Type: application/json" -X POST

    Try it at

  • Custom fields in invoices – You can now include custom fields in customer invoices.

    When you assign an invoice to a customer, any custom fields created for the customer are added to the invoice.

    Learn how to generate Orbitera invoices.

    Learn what custom fields are and how to configure them.

  • Reports for AWS reserved instances (RI) optimization now contain the correct values. [Ticket 2936]
  • AWS billing report now contains the full breakdown by usage type for a given customer. [Ticket 2940]

Week of April 20, 2018

  • Updated Customer Dashboard – New customizable interface allows users to curate the content and layout of data. Multiple underlying improvements to the dashboard functionality are reflected in the partner portal and the customer portal.

  • AWS Linking Requests on SES EMEA can now be approved. [Ticket 2175]
  • Email messages containing the "root email address" are now being received. These email messages are used for linking AWS accounts. [Ticket 2179]
  • Azure Subscription "linking" requests can now be declined and deleted. [Ticket 2182]
  • The Purchase page is no longer producing a 404 Not Found error. [Ticket 4447]