Terminology

Account: Sometimes called "cloud account," but can be any customer account. A customer account defined in Orbitera is a bucket that contains all usage charges. In Google, an account is called a GCP project. In Microsoft Azure, it's an Azure subscription. In AWS, it's a linked account.

Admin: A user who can log in to the Orbitera admin console. Admins are configured in the admin console at Settings > Users. Admin roles are User or Owner. An Owner can modify all settings. A User has the same capability, but can't add new Users.

Channel partner: A generic term that can apply to a distributor, reseller, system integrator, or vendor. A business that partners with a manufacturer to market and sell the manufacturer's products, services, or technologies.

Cloud provider: A business that offers cloud computing – typically, Infrastructure as a Service (IaaS), Software as a Service (SaaS) or Platform as a Service (PaaS) – to other businesses or individuals. Cloud providers are sometimes referred to as cloud service providers or CSPs. Examples of cloud providers are Amazon Web Services, Microsoft Azure, and Google Cloud Platform.

Customer: Individuals or businesses that purchase cloud products from resellers or sometimes directly from distributors.

  • Billing: You can think of an Orbitera customer as a bucket that can contain account usage charges, thus enabling you to manage billing across multiple channels. You can assign one or many accounts to a customer.

  • Marketplace: Customers can purchase or Test Drive products on an Orbitera-powered marketplace. A customer that is a business can include multiple end users (who are typically the customers' employees or contractors) who log in to a marketplace to make purchases.

Distributor: A business that works directly with cloud providers, gets bulk discounts, and sells to resellers or to customers. Distributors help resellers and customers find the right cloud offering and provide deployment and support services.

End user:

  • Billing: Someone who uses cloud resources.

  • Marketplace: Someone who can log in to a white-label marketplace to make purchases or start Test Drives. End users can be configured by an Orbitera admin in the admin portal at Customers > {customer} > Users, or end users can sign up via a white-label marketplace's front end.

Individual software vendor: An individual or business that builds, develops, and sells consumer or enterprise software or services. Although ISV-provided software is consumed by end users, it remains the property of the vendor. An ISV is also known as a software publisher.

Partner: Typically, a distributor or a reseller. A partner is any entity with its own Orbitera account or marketplace. A partner can be a business unit within a large enterprise, an external distributor or reseller, an Independent Software Vendor (ISV), a system integrator, a telecom company, and more.

Reseller: Buys a service from a distributor and either sells to another reseller or directly to a customer. Resellers often create white-label marketplaces.

Seller: An individual or business that adds products to a white-label marketplace, but doesn't necessarily create the marketplace.

System integrator: A business that specializes in bringing together sub-components to build an integrated product.